Mobility only matters if people can actually use it. Not everyone has a smartphone, a data plan, or a credit card — and Bird believes that none of those should be a barrier to getting around. That’s why accessibility is built into how riders pay for and start a trip.
For riders who prefer or rely on cash, Bird supports cash payment at participating retail locations, so a bank card isn’t required to ride. It’s a straightforward way to make sure the service reaches people who are underserved by card-only systems.
Bird also offers Text-to-Ride, which lets riders unlock a vehicle using a simple SMS message rather than a full app experience. For anyone with a basic phone or limited connectivity, Text-to-Ride keeps the path to a ride short and simple.
On top of access, there’s affordability. Bird’s Community & Access Pricing program offers discounted rides for those who qualify, helping make micromobility a realistic everyday option for more people. Together, cash payments, Text-to-Ride, and Community & Access Pricing reflect a simple idea: mobility should be for everyone.